How to Describe Customer Service on a Resume
When trying to get a customer service job, it’s important to showcase your relevant knowledge and experience in your resume. A well-written resume can make significant difference in obtaining the job you want. At Gympie Resume, we specialize in writing resumes to assist you in standing out your competitors. In this article, we will discuss tips on how to present the customer service aspect of your resume.
- Use action verbs: When describing your customer service experience make use of action verbs like "assisted," "resolved," or "responded." These verbs prove that you’ve been actively engaged in your customer service activities and have seen results.
- Be specific about your job duties and responsibilities. Be specific when you describe your customer service experience. Instead of simply saying "worked in customer service,"" you should say "managed a team of customers service representatives and took care of complaints from customers."
- Give metrics: Include pertinent indicators such as satisfaction rates , to prove the impact of your work. For example, "increased customer satisfaction by 15% by using effective method of problem-solving."
- Your resume should be tailored to your needs. your resume to the specific job you’re applying for. Highlight your skills and experiences which are relevant to the position.
- Ask for professional help and proofread: Proofread your resume before submitting it to ensure that it’s not erroneous. If you require assistance take advice from a professional at Gympie Resume.
Following these steps and guidelines, you can write your own customer service resume which effectively highlights your experience and skills. Make sure to adapt your resume to the position you’re applying to and be sure to proofread your resume prior to submitting it. Gympie Resume can also assist in creating a professional resume that highlights your strengths and experience.
