How to present Customer Service on a resume

Posted by Gympie Resume on 31 May 2025

When trying to get a customer service position, it’s crucial to highlight your relevant experiences and abilities in your resume. A well-written and professional resume can make a big difference in getting the job you’ve always wanted. The team at Gympie Resume, we specialize in providing resume writing services to aid you in standing out from the competition. In this article, we will discuss tips on how to convey the level of customer service in your resume.

  1. Use action verbs. When explaining your customer service experience you should use action verbs like "assisted," "resolved," or "responded." These verbs demonstrate that you have actively been involved in the work of customer service and have achieved results.
  2. Be specific about your job duties and responsibilities. Be specific when describing your service experience. Instead of using the phrase "worked in customer service,"" mention that you "managed a team of customer service representatives and handled complaints from customers."
  3. Offer metrics: Include relevant measures such as satisfaction rates to demonstrate your contribution. For example, "increased customer satisfaction by 15% through effective strategies for solving problems."
  4. Create a custom resume by tailoring your resume to the specific customer service job you’re applying for. Highlight your skills and experiences that are most relevant to the position.
  5. Make sure you proofread your resume and get professional assistance Check your resume for errors before making it available to ensure it is error-free. If you require help look into professional help at Gympie Resume.

By following these tips, you can create a resume for customer service that effectively highlights your relevant experiences and capabilities. Remember to adapt your resume to the specific job you’re applying to and make sure you proofread it prior to submitting it. Gympie Resume can also assist in creating a professional resume that displays your capabilities and experiences.

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